Terms and Conditions for Discounts
Only Coya AG customers have the opportunity to benefit from one of the discounts offered. Discounts in these terms and conditions are only discounts which are granted in marketing campaigns. The discounts offered by Coya AG are subject to the following conditions:
Who can get a discount and when
1.1 All customers who sign a new insurance contract with Coya AG can obtain a discount. The available discount(s) are displayed during the purchase process of an insurance policy and cannot be transferred to other insurance contracts.
1.2 The discount will be granted at the time a Coya insurance contract is concluded. Discounts are applied on the due date defined in point 3. Before the customer purchases an insurance policy the discount will be displayed in the checkout summary. After concluding the contract the information regarding the discount will be displayed in the dashboard and in the policy certificate.
1.3 In special cases, discounts may be granted automatically to customers who have reached the Coya Website through a partner company.
What special aspects need to be taken into account?
2.1 Only one discount per insurance contract will be granted.
2.2 Discounts cannot be combined with other promotions (e.g. the customer was recruited through the Referral program and received or will receive a voucher. The use of a discount is excluded with regard to the conclusion of that same contract).
2.3 The Discounts have no cash value and therefore cannot be paid out. On contract termination any remaining discount balance according to point 1.2 is forfeited.
2.4 Coya reserves the right to cancel the discount if, after closing the insurance contract, it transpires that the customer had a poor credit rating at the time the discount was granted or in the event that a payment fails or is rejected due to the fault of the customer.
How does the discount work?
3.1 Discounts of €5, €10 and €15 are offered and are used towards reducing the amount a customer has to pay to Coya for an insurance policy. The discount is applied proportionately towards premium and tax.
3.2 The discount billing method varies according to the payment method chosen as follows:
- Annual payment method: The total value of the discount will be due with the first yearly premium and will be deducted from the amount of the first annual payment. The customer only pays the difference. Example: annual payment amount €100 less €15 discount = €85 (customer pays this amount)
- Monthly payment method: The discount is broken down into €1.25 monthly increments and distributed over the first 4, 8 or 12 months of the contract depending on the total discount amount (€5, €10 or €15). The value of each monthly discount will be due together with the due date of each monthly premium until any remaining discount balance is fully used up. For each one of those months, the customer pays a monthly fee reduced by the discount. In any case, customers are shown before purchase how many payments are discounted, the amount of such discount for each of these payments and the resulting payment amount. Example: €10 discount will be spread over 8 months. For a monthly price of €6 (premium and tax) less €1.25 discount = €4.75 (customer pays this amount for the first 8 months and from the 9th month pays the full price of €6)
3.3 In the event of cancellation of the insurance contract, the discount will be included in the refund on a pro rata basis.
- Example for monthly payment method: Monthly price (premium and tax) is €6 before discount and customer pays €4.75 after a €1.25 discount. In case of a cancellation in the middle of the month, the customer receives half of the payment back (€4.75/2 = €2.38).
- Example for a yearly payment frequency: For a yearly price of €40 and a discount of €10, a customer would pay €30. If the customer decides to cancel the contract after exactly 3 months, then the customer would receive a 9/12 x €30 = €22.5 refund.
Miscellaneous
Coya reserves the right to change or terminate the offer of discounts at any time. Legal recourse is excluded.
